undesk support

We're here to help.

Questions, feedback, or something not working? Reach out and a real human will get back to you.

Typical response time: within 24 hours, Mon–Fri.

Frequently asked

How do I cancel or manage my subscription?+

Subscriptions are managed through your Apple ID. Open Settings on iPhone → tap your name → Subscriptions → undesk.

My streak reset — can it be restored?+

Email us with your account email and the day you missed. If it's a sync or timezone issue, we can usually restore it.

Notifications aren't showing up+

Check Settings → Notifications → undesk on your device, and confirm reminder times are enabled inside the app under Settings → Reminders.

How do I disconnect Google Calendar?+

In the app: Settings → Calendar → Disconnect. Reminders will stop adjusting around meetings.

I found a bug or have a feature request+

We read every message. Tell us what happened (or what you wish existed) and include your device and app version if you can.

Before you email

Including these details helps us help you faster: